Privacy Policy

Last updated: 1 June 2026

FaceSwaply (“we”, “our”, or “us”) provides AI photo tools including face swap, AI headshot generation, hairstyle previews, hair color changes, background editing, and related image workflows. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services.

1. Information We Collect

We may collect the following information:

1.1 Account and Contact Information

Email address, username, authentication details, and account settings
Support messages, refund requests, feedback, or other communications you send us
Billing status, plan information, credit balances, and transaction records handled through our payment providers

1.2 Uploaded and Generated Content

Photos, images, prompts, settings, and other files you upload to use a tool
Videos, face photos, target photos, reference images, and files submitted for face swap or video face swap workflows
Generated outputs, previews, downloads, task status, and generation history
Public content that you intentionally mark as public or submit for public display

1.3 Face Images and Potentially Sensitive Information

Face swap and video face swap files may contain personal information, likeness rights, and in some jurisdictions biometric or other sensitive information
We process uploaded face images, target photos, source videos, and generated outputs only to provide the tool you requested, maintain account history, support safety reviews, prevent abuse, troubleshoot issues, and comply with legal obligations
We do not use private uploaded face images to build a facial recognition database, identify people across unrelated services, or sell biometric information to third parties

1.4 Technical and Usage Information

IP address, browser type, device information, operating system, pages viewed, timestamps, and session events
Tool usage, credit usage, errors, performance metrics, and security logs
Cookie, local storage, and analytics information as described in our Cookie Policy

2. How We Use Information

We use information to:

Provide AI photo workflows, including uploads, generation, previews, downloads, and history
Process face swap and video face swap requests using your source files and the generation settings you choose
Estimate and deduct credits for tool usage
Maintain accounts, subscriptions, billing records, credit balances, and refund workflows
Improve reliability, model routing, interface quality, and product performance
Prevent abuse, fraud, spam, illegal activity, and unauthorized access
Respond to support requests and send service-related messages
Display public examples only when content has been made public by the user

We do not sell your personal information or private uploaded content.

You should upload only content that you own or are otherwise authorized to use. If an uploaded image or video contains an identifiable person, you are responsible for obtaining any consent, notice, or legal permission required for your use case and jurisdiction.

Because face swap can affect privacy and publicity rights, do not upload content for deception, harassment, impersonation, exploitation, or any use that violates another person's rights. Avoid uploading government IDs, medical records, children's images, or other highly sensitive material unless you clearly need to do so and have a lawful basis.

You are also responsible for how you use and share generated outputs, including whether local law requires disclosure that media has been edited or generated with AI.

4. How Uploaded Content Is Processed and Shared

Uploaded files and generated outputs may be transmitted to cloud storage providers, content delivery providers, and AI model providers only as needed to complete your request and operate the service.

If content is made public through product features you use, it may appear in galleries, examples, featured cases, or marketing materials to help other users understand what the tools can do. Public content does not include your private account information, payment details, or direct identifiers unless you intentionally include them in the content itself.

If you download, publish, or externally share an output, others may be able to copy, redistribute, or further edit it. Please use care before sharing edited media that includes identifiable people.

5. Service Providers

We may use third-party providers to operate the service, including:

Cloud hosting and storage providers
AI model providers and generation infrastructure
Payment processors
Analytics, monitoring, email, and customer support tools

These providers may process information only as needed to provide their services to us. Payment details are handled by payment providers; we do not store full card numbers.

6. Storage, Retention, and Deletion

Uploaded and generated images may be stored so signed-in users can access generation history, downloads, and project records. Retention periods may vary based on account status, storage settings, public visibility, legal obligations, security needs, and operational requirements.

You may request deletion of account data or content by contacting us. We may also provide self-service deletion features in parts of the product. We may retain limited records, logs, billing data, safety records, or backup copies where required for fraud prevention, dispute handling, legal compliance, service integrity, or restoration from backup systems.

7. Security and Abuse Prevention

We use reasonable technical and organizational measures to protect user data, uploaded images, generated outputs, and account records. We may use moderation systems, access controls, logging, and abuse-detection measures to protect the service and other users.

No online service can guarantee complete security, so you should avoid uploading content that you are not allowed to use or that contains information you do not want processed by an online service. If you believe content on the service violates privacy, consent, or safety rights, contact us so we can investigate.

8. Cookies and Tracking

We use cookies, local storage, and similar technologies to keep the service working, remember preferences, support authentication, measure performance, and improve product quality.

You can manage cookie preferences through your browser or our cookie controls where available. Some essential cookies are required for login, security, billing, and core service features.

9. Your Rights

Depending on your location, you may have rights to:

Access, correct, export, or delete personal information
Delete uploaded or generated content
Request review of content you believe was uploaded or generated without proper consent
Change content visibility between private and public where supported
Opt out of marketing communications
Object to or restrict certain processing

To make a request, contact us at the email below. We may need to verify your identity before acting on your request.